spx98k Privacy Policy: How We Handle Your information
spx98k collects and uses your information only to operate your session, process transactions through Nagad, Rocket or Bank Transfer, and keep your account accessible across devices. This policy explains exactly what we collect, why we collect it, and what choices you have — availability of certain features depends on your local law and eligible region.
Account data handled with care
Nagad, Rocket and Bank Transfer context
Your rights clearly listed
Contact route always open
POLICY POSTURE
What spx98k Collects and Why
We collect the information you provide when you open an account — your name, contact details, and the payment method you register, whether that is Nagad, Rocket or a Bank Transfer account. We also collect session data automatically: the device type you use to reach the lobby, your browser or app environment, and the actions you take within your account. This session data helps us keep your login continuous across mobile and desktop without forcing you to re-authenticate every time. We do not sell your personal information to third parties. Payment context — such as a Nagad wallet reference or a Rocket transaction record — is stored only long enough to verify the transaction and support any query you raise with us afterward. Retention periods follow the requirements of applicable law in your eligible region. Where data is shared with a payment processor or game content provider, that sharing is limited strictly to what is needed to complete your request. You have the right to ask what we hold and to request a correction at any time through the support route shown below.
Nagad wallet reference — stored for transaction verification only
Rocket transaction record — accessible via your account history
Bank Transfer details — retained per applicable legal period
Session cookies — cleared or renewed based on your browser setting
POLICY COVERAGE
Where This Policy Applies and What It Covers
This policy applies specifically to the spx98k platform — the pages you browse, the account you open and the transactions you complete here. It does not extend to third-party websites linked from our content, payment processors operating their own platforms, or services outside the spx98k domain. Understanding the boundary helps you know which privacy notice applies when you move from our pages to an external service.
Account Access
Covers all data generated when you log in, manage your wallet or adjust account settings on spx98k. This includes device identifiers used to maintain session continuity on mobile and desktop.
Transactions
Covers payment references linked to Nagad, Rocket or Bank Transfer within your spx98k account. Data shared with a payment processor is governed jointly by this policy and that processor's own terms.
Site Content
Covers anonymised browsing signals we collect to understand which sections of the lobby you open most. This data is aggregated and does not identify you individually.
Third-Party Services
Falls outside this policy. If you follow a link to an external payment page, game provider portal or support tool operated by a third party, their own privacy notice applies from that point.
YOUR ACCOUNT CHOICES
Review, Correct and Manage Your Data
Your account dashboard is the starting point for most data-related actions. From there you can view the personal details we hold on file, check the payment methods registered to your account — including any Nagad or Rocket wallet linked — and review your transaction history at any time. If any detail is wrong, you can update it directly in the account settings screen; for changes that require identity verification, follow the steps shown in the verification section of your account. For anything you cannot resolve through the dashboard — such as requesting that we delete a record or asking for a summary of everything we hold about you — reach out through the support route listed on this page. We handle those requests in line with the requirements of applicable law for eligible regions. Your right to ask is always open, and the process is the same whether your account uses Nagad, Rocket or Bank Transfer.
Review Your Records
Open the account settings page and check the personal and payment details listed there. Your transaction history is also available in the same section, including references for completed Nagad and Rocket payments.
Correct Account Details
Edit basic details directly in your account settings. For changes tied to identity or payment verification, follow the on-screen instructions shown in your account's verification step.
Raise a Data Question
Contact us through the support route on this page to ask what data we hold, request a correction we cannot make automatically or ask for records related to a specific transaction.
Request Data Removal
Submit a removal request via our support contact. We process it in line with applicable legal retention requirements for your eligible region and confirm the outcome to you directly.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about this privacy policy, want to know what data we hold or need to raise a correction, use the contact routes published on the spx98k site. We respond to data-related queries through the same channels we use for account support. Do not send sensitive payment credentials — such as your Nagad PIN or full Bank Transfer account number — over any support channel.
Live Chat
Open the chat widget visible at the bottom of your account screen. Use this for quick questions about what data is shown in your account or how to update a detail.
Email Support
Send a written request to the support email address listed in the contact section of the site. Include your account reference so we can locate the right records without asking for sensitive details.
Help Centre
The help section on the site covers the most common account and data questions. Check there first — many correction steps are available directly inside your account dashboard without needing to contact us.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
We apply technical measures to protect the data stored in your spx98k account. Your session uses encrypted connections so that information transmitted between your device and our servers — including any payment reference for Nagad, Rocket or Bank Transfer — is not readable in transit. Account access is protected by the login credentials you set, and we do not share them with any third party. Review the security section of your account settings to see what additional steps are available to you.
Cookies and Session Data
We use cookies to keep your session active so you return to the lobby where you left off. You can adjust cookie behaviour in your browser settings. Blocking essential cookies may affect account continuity across pages.
Payment Data Retention
References tied to Nagad, Rocket or Bank Transfer transactions are held for the period required by applicable law in your eligible region, then removed from active records. Your account history tab reflects the available window.
Account Security Steps
Your account settings page shows the security options we have configured. Follow the steps shown there to review active sessions and remove any device access you no longer recognise.
Policy Updates
When this policy changes, we update the version shown at the top of this page. Continued use of the account after a policy update is noted constitutes acceptance of the revised terms, as permitted by applicable law.
POLICY QUESTIONS
Common Questions About Your Privacy on spx98k
These questions cover what we are most often asked about data, account records and your rights under this policy. If your question is not here, use the support contact route above.
What personal data does spx98k collect when I open an account?
We collect the name, contact details and payment method you provide at registration — including any Nagad or Rocket wallet reference you add. We also collect session data such as device type and login activity to keep your account accessible. We do not collect more than is needed to operate your account.
Can I see all the data spx98k holds about me?
Yes. Open your account dashboard to view personal details, registered payment methods and transaction history. For a full data summary that goes beyond what the dashboard shows, contact us through the email support route listed on this page with your account reference included.
How do I correct a detail that is wrong in my account?
Basic details — such as your contact information — can be updated directly in account settings. Changes that require identity verification follow the steps shown in your account's verification section. If neither option resolves it, raise the correction through our support contact and we will process it.
Does spx98k share my Nagad or Rocket payment details with anyone?
Payment references are shared only with the payment processor needed to complete or verify your transaction. We do not sell or share payment data for marketing purposes. The processor handles your data under their own privacy terms, which apply from the point the transaction is handed off.
How long does spx98k keep my account data after I stop using it?
Retention periods depend on the type of data and the requirements of applicable law in your eligible region. Transaction records tied to Nagad, Rocket or Bank Transfer are kept for the legally required period, then removed. Contact support to ask about the specific retention window that applies to your account.
What happens to my data if I request account deletion?
Submit a deletion request through the email support route on this page. We process it in line with applicable legal requirements — some records must be retained for a defined period even after deletion is requested. We confirm the outcome directly to you once the process is complete.
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